Built for teams who run support from Slack
We know what it's like to hack together support with Gmail and Slack. ReplyMill was born to replace that mess with something that actually works.
Most startups handle support the same way: someone checks Gmail, copies the email into Slack, an engineer replies in a thread, and someone copies that back into an email. It's slow, messy, and things fall through the cracks.
ReplyMill replaces that entire workflow. Support emails route straight from Gmail into Slack. Similar issues get grouped automatically. Your team replies in Slack, AI polishes the response, and it goes back to the customer — all in one thread.
We're a small, focused team building the tool we wish we had. No tickets, no triage queues — just fast replies from the people who know the product best.
What we believe
Engineer-first
We believe the people closest to the product should be closest to the customer. ReplyMill puts support where engineers already work.
Simplicity
No ticket systems, no complex dashboards. Connect Gmail, open Slack, start replying. That's it.
Empathy
Great support is about understanding people. Our AI helps you respond faster without losing the human touch.
Transparency
Simple pricing, honest communication, and no surprises. We build trust by being straightforward.