Setting up ReplyMill is straightforward. In this guide, we'll walk you through creating your account, connecting your support email, and sending your first AI-assisted reply.
Step 1: Create your account
Head to ReplyMill and sign up with your Google account or email and password. It takes about 30 seconds.
Step 2: Set up your company
Once you're logged in, you'll be asked to create your company. Enter your company name and you'll get a unique forwarding address.
Step 3: Configure email forwarding
Set up your email provider to forward support emails to your ReplyMill address. This works with Gmail, Outlook, and any email provider that supports forwarding.
Gmail
- Open Gmail Settings
- Go to "Forwarding and POP/IMAP"
- Add your ReplyMill forwarding address
- Confirm the forwarding
Outlook
- Go to Settings > Mail > Forwarding
- Enable forwarding to your ReplyMill address
- Save your settings
Step 4: Start replying
Once emails start flowing in, ReplyMill will automatically group them into conversation threads. Each email gets an AI-drafted reply that you can review, edit, and send with one click.
Tips for getting the most out of ReplyMill
- Use labels to categorize threads (bug, feature request, billing, etc.)
- Invite your team so everyone can collaborate on replies
- Review AI drafts before sending — they're great starting points but always benefit from a human touch