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Getting Started with ReplyMill

By ReplyMill Team

Setting up ReplyMill is straightforward. In this guide, we'll walk you through creating your account, connecting your support email, and sending your first AI-assisted reply.

Step 1: Create your account

Head to ReplyMill and sign up with your Google account or email and password. It takes about 30 seconds.

Step 2: Set up your company

Once you're logged in, you'll be asked to create your company. Enter your company name and you'll get a unique forwarding address.

Step 3: Configure email forwarding

Set up your email provider to forward support emails to your ReplyMill address. This works with Gmail, Outlook, and any email provider that supports forwarding.

Gmail

  1. Open Gmail Settings
  2. Go to "Forwarding and POP/IMAP"
  3. Add your ReplyMill forwarding address
  4. Confirm the forwarding

Outlook

  1. Go to Settings > Mail > Forwarding
  2. Enable forwarding to your ReplyMill address
  3. Save your settings

Step 4: Start replying

Once emails start flowing in, ReplyMill will automatically group them into conversation threads. Each email gets an AI-drafted reply that you can review, edit, and send with one click.

Tips for getting the most out of ReplyMill

  • Use labels to categorize threads (bug, feature request, billing, etc.)
  • Invite your team so everyone can collaborate on replies
  • Review AI drafts before sending — they're great starting points but always benefit from a human touch